Student administration office

Here you will find a collection of frequently asked questions (FAQ) on the following topics:
If you cannot find the answer to your question here, we will be happy to help: studierendensekretariat(at)th-brandenburg.de
CampusPortal
After enrollment, an automatic welcome email was sent. Please check your spam folder if necessary! (Example of the welcome email: From: bWVpbmNhbXB1c0B0aA==-brandenburg.de, Subject: [Ticket#...] Your central account at the Brandenburg University of Applied Sciences / Your central account at the Brand [...]
The welcome email contains important login details for your personal account. These allow you full access to all systems and information at Brandenburg University of Applied Sciences.
Please keep the email in a safe place and follow the instructions for your first login carefully to ensure a smooth start.
To access THB services, you must assign a password and confirm the terms of use.
Only after setting a password and accepting the terms of use you will have full access to all systems at Brandenburg University of Applied Sciences.
Please note: Your login details for the application portal will no longer be valid once you have enrolled!
Addresses can be changed in the meinCampus-Portal:
1. My studies
2. Student services
3. Edit contact details (2 tabs)
Invoices can be downloaded from the meinCampus-Portal:
1. My studies
2. Student services
3. Certificates
4. Invoices for self-printing
Study certificates can be downloaded from meinCampus-Portal:
1. My studies
2. Student services
3. Certificate (4 tabs)
4. Student certificate (self-print for students) PDF
Bank details can be stored in the meinCampus-Portal:
1. Service
2. Personal settings
3. View your own data
4. Bank account (3 tabs)
If you have forgotten your password or are requesting a password for the first time, you can find further information here:
Enter your username and private email address. If the information you entered matches the information on file, an email with a code will be sent to your private email address. Enter the code in the browser window that is still open and set a new password.
RE-REGISTRATION
All information required for re-registration can be found at the following link: Re-registration or check meinCampus-Portal (My Studies, Student Services, tab 3 “Payments”). Outstanding payments and any credit balances are displayed there. A standing order for re-registration is not recommended, as semester fees may vary from semester to semester.
The thesis and colloquium are considered examination requirements. In order to take these examinations, students must re-register for the semester in which the bachelor's or master's thesis is submitted or the colloquium takes place.
Confirmation of enrollment must be submitted within the confirmation deadlines: https://www.th-brandenburg.de/hochschule/termine-veranstaltungen/rahmentermine/
According to the enrollment regulations of the Brandenburg University of Applied Sciences, all students must confirm their enrollment in good time before the start of the following semester.
Re-registration takes place during the following periods:
- - June 1 to July 25 (re-registration for the winter semester)
- - January 1 to January 22 (re-registration for the summer semester)
After the re-registration deadline has passed, re-registration can still be done late. Please note that according to the fee regulations of the Brandenburg University of Applied Sciences, a late fee of €10.00 is payable if the re-registration deadline is exceeded.
If re-registration (§ 16 (3) ImO-THB) is not completed within a grace period to be determined by the university despite a written request and threat of de-registration, de-registration will take place ex officio on the basis of § 14 (5) No. 3 BbgHG.
Reason for suspension: “missing documents”
- - Not all documents were submitted at the time of enrollment. As soon as the missing document has been received by the Student Secretariat, the suspension will be lifted and you can re-register for the following semester.
Reason for suspension: “Delayed payment of health insurance”
- - As soon as the outstanding contributions to the health insurance company have been paid, we will receive notification from the health insurance company and the suspension will be lifted, allowing you to re-register for the following semester.
Reason for suspension: “Double degree/parallel degree - submit current certificate of enrollment”
- - As soon as the current certificate of enrollment has been received by the Student Secretariat, the suspension will be lifted and re-registration for the following semester can take place.
There are several reasons why registration may not have been successful:
Failure to pay the semester fee on time: Re-registration is confirmed by payment of the semester fee within the specified deadlines. If this deadline is missed, you may be de-registered. Further details can be found here: What happens if I miss the re-registration deadline?
- • Incomplete or incorrect payment: An insufficient payment or incorrect payment reference details for bank transfers may result in the payment not being allocated correctly. It is important to transfer the correct amount and to specify the payment reference details accurately.
- • If an incorrect purpose of use was specified and no automatic confirmation was received within one week, an email should be sent to the Student Secretariat: c3R1ZGllcmVuZGVuc2VrcmV0YXJpYXRAdGg=-brandenburg.de. Proof of transfer should be attached, and the first and last name as well as the student ID number should be provided.
- • Re-registration block: In some cases, a re-registration block may be imposed, preventing re-registration. Further details can be found here: Why do I have a re-registration block under meinCampus?
The Brandenburg University of Applied Sciences (THB) offers students various forms of support if they have financial problems.
Here are some important points of contact:
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Financial emergencies: In acute financial difficulties, the Student Services Association's social counseling service offers support. There, you can apply for financial assistance to make re-registration easier.
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Financing your studies: THB provides information about various financing options such as BAföG, scholarships, student loans, or part-time jobs alongside your studies. Consistent and reliable financing throughout your studies is an important factor in your decision.
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Residence bonus: The city of Brandenburg an der Havel pays a municipal residence bonus for students at THB. The prerequisite is that students are registered with their sole residence or main residence in the city.
For individual advice, it is recommended that you contact the THB student advisory service or the student union's social advisory service directly.
LEAVE OF ABSENCE
The application for leave of absence must be submitted in writing to the Student Secretariat during the re-registration period (January 1 to January 22 for the summer semester, June 1 to July 25 for the winter semester) for the following semester, with payment of any fees and contributions due. Relevant supporting documents must also be enclosed with the application.
Fees and contributions will be charged in full. In the event of a leave of absence, Brandenburg University of Applied Sciences will officially review whether individual fees and contributions can be refunded.
At Brandenburg University of Applied Sciences (THB), students can apply for a leave of absence for one or two semesters for important reasons, especially if it is not possible to study properly.
Possible reasons for a leave of absence are:
1. Illness
2. Pregnancy, maternity and parental leave, caring for sick or mentally or physically disabled first-degree relatives or a spouse or partner
3. Absence from the place of study in the interests of Brandenburg University of Applied Sciences
4. Study visits or internships in Germany or abroad, provided they are not part of the study program
5. Participation in academic or student self-administration
Information on applying for leave of absence:
The application for leave of absence must be submitted in writing before the re-registration deadline, together with payment of any fees and contributions due. Fees and contributions will be charged in full. In the event of a leave of absence, Brandenburg University of Applied Sciences will officially review whether individual fees and contributions are refundable. The following supporting documents must be enclosed with the application for a leave of absence:
- in the case of No. 1 or No. 2, a medical certificate,
- in the case of No. 3 or No. 4, the approval of the relevant department.
In all other cases, the application must be justified separately and the reasons must be substantiated.
Leave of absence is not permitted for the first semester. Leave of absence is only permitted for full semesters and, as a rule, for a maximum of two consecutive semesters. However, repeated leave of absence is possible. Students on leave of absence must re-register in good time for the semester following their last semester of leave. Students on leave of absence remain members of Brandenburg University of Applied Sciences. However, they are not entitled to attend courses or take exams. Leave of absence semesters are counted as university semesters, but not as subject semesters. Fees and contributions are charged in full. In the event of a leave of absence, Brandenburg University of Applied Sciences will officially review whether individual fees and contributions can be refunded.
The application for leave of absence must be submitted in writing to the Student Secretariat during the re-registration period (January 1 to January 22 for the summer semester, June 1 to July 25 for the winter semester) for the following semester, with payment of any fees and contributions due. Relevant supporting documents must also be enclosed with the application.
Leave of absence is not permitted for the first semester. Leave of absence is only permitted for full semesters and, as a rule, for a maximum of two consecutive semesters. However, repeated leave of absence is possible. Students on leave of absence must re-register in good time for the semester following their last semester of leave. Students on leave of absence remain members of the Brandenburg University of Applied Sciences. However, they are not entitled to attend courses or take exams. Leave of absence semesters are counted as university semesters, but not as subject semesters. Fees and contributions are charged in full. In the event of a leave of absence, Brandenburg University of Applied Sciences will officially review whether individual fees and contributions can be refunded.
CHANGE OF DEGREE PROGRAM
The application to change degree programs must be submitted in writing during the re-registration period (January 1 to January 22 for the summer semester, June 1 to July 25 for the winter semester) for the following semester.
NAME CHANGE
After an official change of first or last name (e.g., due to marriage, divorce, adoption, the Self-Determination Act (SBGG), or a court decision), an email requesting the name change and the corresponding certificate as proof must be sent to studierendensekretariat(at)th-brandenburg.de so that the update can be made in the campus management system.
→ I need a replacement copy of my CampusCard (loss/damage/name change). What should I do?
CAMPUS CARD
There are validation stations at the following locations on campus:
Building A (WWZ) , 1st floor, to the right of room 115 (The building is open Monday to Friday from 7:00 a.m. to 5:30 p.m.)
Building F (cafeteria), foyer, to the left of the AStA office (The building is open Monday through Thursday from 8:00 a.m. to 3:30 p.m. and Friday from 8:00 a.m. to 2:30 p.m.)
The map can be found here: https://www.th-brandenburg.de/hochschule/vorstellung-ueber-uns/campus/wegweiser/
Special opening hours for Building A (WWZ) (Hold your CCard to one of the four entrance readers!)
For FBW and FBW distance learning students:
Monday to Friday: 7:00 a.m. to 9:00 p.m.
Saturdays: 7:00 a.m. - 5:00 p.m.
For FBT students:
Monday to Friday: 7:00 a.m. - 10:00 p.m.
For FBI students:
Monday to Thursday: 7:00 a.m. - 6:30 p.m.
Fridays: 7:00 a.m. - 4:30 p.m.
For FBI-OSMI students:
Monday through Thursday: 7:00 a.m. - 6:30 p.m.
Fridays: 7:00 a.m. - 4:30 p.m.
Saturdays: 7:00 a.m. - 6:30 p.m.
No CampusCard can be printed without a photo!
Log in to the following website: Self-Service Portal https://idm.th-brandenburg.de with your username and password and click on “CampusCard Photo Upload” in the “Services” menu on the left.
All information can be found here: https://www.th-brandenburg.de/studium/information-und-beratung/studierendensekretariat/campuscard/
Access to the buildings of the respective departments is only possible within specified times. If necessary, additional rooms, such as laboratories, can be booked on request. The request can be made either via the teaching or laboratory staff of the respective department or alternatively by creating a ticket via Servity.
When you hold your CampusCard up to one of the four entrance readers, the automatic door opens once and you can enter the building.
Special opening hours for Building A (WWZ)
For FBW and FBW distance learning students:
Monday to Friday: 7:00 a.m. to 9:00 p.m.
Saturdays: 7:00 a.m. - 5:00 p.m.
For FBT students:
Monday to Friday: 7:00 a.m. - 10:00 p.m.
For FBI students:
Monday to Thursday: 7:00 a.m. - 6:30 p.m.
Fridays: 7:00 a.m. - 4:30 p.m.
For FBI-OSMI students:
Mondays to Thursdays: 7:00 a.m. - 6:30 p.m.
Fridays: 7:00 a.m. - 4:30 p.m.
Saturdays: 7:00 a.m. - 6:30 p.m.
This error can occur if the CampusCard was removed too quickly from a device (copier, printer, library, cafeteria). All functions related to paying with the CampusCard are then no longer possible. If this message appears, it may help to return to the last device used and reinsert or place the card there again.
Example: “Chip card blocked – Error 448”
Termnr: 38 / N5: 42
- 41 Cafeteria, right cash register (if the food has already been picked up)
- 42 Cafeteria, left cash register (if the food has already been picked up)
- 43 Cafeteria
- 173 Printer in the library
On the following website: Log in to the self-service portal
with your username and password and click on “CampusCard photo upload” in the “Services” menu on the left.
Photo upload for the Brandenburg University of Applied Sciences Campus Card:
The Campus Card serves as a student ID card. The photo should clearly identify the owner/authorized person. Problems may arise when using Firefox on iOS devices. Another web browser should be used, such as Chrome. Ideally, a biometric passport photo should be uploaded with a resolution of at least 96 DPI and in JPG, GIF, PNG, or BMP format.
The maximum file size is 2MB.
Other formats cannot be accepted at this time. The requirements for the photo correspond to the specifications of the Federal Printing Office and should reflect the current identity.
No, the CampusCard remains valid for the entire duration of your studies at THB, provided that the CampusCard is not lost or damaged. There is a reprintable area on the lower part of the CampusCard. After transferring to the master's program, this area can be reprinted with the current validity period at the validation stations.
The CampusCard will be sent by mail. Even after the semester has begun, it will still be sent to the address provided. (Please notify us of any address changes via my Campus Portal (Student Services, Contact Details).)
“Validation” of a campus card means that the card is updated for a new semester.
When you receive your CampusCard, it is already personalized but not yet valid (for on-campus studies)!
Before using the CampusCard, it must be validated at the designated THB machines. The card must be revalidated each semester, whereby the imprint is updated. The previous semester remains visible, and after successful re-registration, the new semester is added. As long as the CampusCard is not lost or damaged, it can be used throughout your studies.
There are validation stations at the following locations on campus:
Building A (WWZ) , 1st floor, to the right of room 115 (The building is open Monday to Friday from 7:00 a.m. to 5:30 p.m.)
Building F (cafeteria), foyer, to the left of the AStA office (The building is open Monday through Thursday from 8:00 a.m. to 3:30 p.m. and Friday from 8:00 a.m. to 2:30 p.m.)
The map can be found here: https://www.th-brandenburg.de/hochschule/vorstellung-ueber-uns/campus/wegweiser/
Special opening hours for Building A (WWZ) (Hold your CCard to one of the four entrance readers!)
For FBW and FBW distance learning students:
Monday to Friday: 7:00 a.m. to 9:00 p.m.
Saturdays: 7:00 a.m. - 5:00 p.m.
For FBT students:
Monday to Friday: 7:00 a.m. - 10:00 p.m.
For FBI students:
Monday to Thursday: 7:00 a.m. - 6:30 p.m.
Fridays: 7:00 a.m. - 4:30 p.m.
For FBI-OSMI students:
Mondays to Thursdays: 7:00 a.m. - 6:30 p.m.
Fridays: 7:00 a.m. - 4:30 p.m.
Saturdays: 7:00 a.m. - 6:30 p.m.
GERMAN SEMESTER TICKET
Starting April 1, 2024 (summer semester 2024), the semester ticket on the Campuscard will be discontinued and the nationwide standardized Deutschlandsemesterticket (DST)
will be introduced exclusively in digital form. This means that the Campuscard can no longer be used as a ticket starting in the summer semester 2024. The Campuscard must still be validated in order to obtain a valid semester ID card.
Further information on the Germany Semester Ticket can be found on the ASTA website.
Please note: The Germany Semester Ticket is not included in online degree programs!
Link to the Germany semester ticket.
QR code for the Germany semester ticket:
The Germany Semester Ticket (DST) is a personalized, non-transferable digital ticket and can be obtained from the VBB.
The ticket is valid throughout Germany for local transport - link to the area of validity and further information about the Germany Ticket: www.bahn.de/angebot/regio/deutschland-ticket
The Germany semester ticket is not included in the following degree programs:
- Online Bachelor's degree program in Media Informatics
- Online Master's degree program in Media Informatics
- Online Bachelor's degree program in IT Security
- Master's degree program in Digitalization & Management
- Bachelor's degree program in Business Administration (part-time)
THB DEGREE
According to Brandenburg´s Higher Education Act de-registration takes place at the end of the current semester after passing the final examination.
If you wish to be de-registered at an earlier date, for example on the day of your colloquium, you can apply for this by submitting a de-registration application to the Student Secretariat.
If you already have your certificate of de-registration, it must be submitted together with the de-registration application.
Once the examiners have submitted the colloquium grades to the Examination Office, the final documents are prepared. This usually takes around four weeks. Once completed, the documents are sent by post from the Examination Office to the address stored in Campus Management.
After successfully completing the colloquium, students remain automatically enrolled until the end of the current semester (winter semester until February 28/29, summer semester until August 31). If early de-registration is desired, for example on the day of the colloquium, the de-registration application must be submitted to the Student Secretariat.
Students who are about to complete their bachelor's degree and wish to continue with a master's degree immediately afterwards must take the following steps:
- The application must be submitted via the applicant portal.
- The enrollment application must be downloaded.
- The completed enrollment application must be submitted to the Student Secretariat (einschreibung(at)th-brandenburg.de).
- The semester fee due according to the enrollment application must be paid. If you have already re-registered for the coming semester, the amount should be checked. Any differences must be settled.
- After the Examination Office has reported the successful completion of the bachelor's degree, enrollment in the master's program will take place.
DE-REGISTRATION
The application for de-registration must be submitted in writing to the Student Secretariat. The earliest possible date of de-registration is the date on which the personally signed application is received by Brandenburg University of Applied Sciences. It is important to state the reason for de-registration. If the withdrawal is to take effect before the end of the current semester, the campus card must be enclosed with the withdrawal application.
For any refunds, please provide your bank details under “meinCampus-Portal” – “User Information” – “View Own Files” – “Bank Account.”
Accounts/email addresses will be deleted 6 months after de-registration.
Notification of deletion will be sent by email on the 1st of the following month and a second time as a reminder 5 months after de-registration. Early deletion can be requested from the computer center.
The Moodle learning platform will be blocked immediately after de-registration. If you have any further questions, please contact the relevant department.
Yes. As long as you have not lost your right to take the exam, you can re-enroll in this degree program at any time.
If not all grades are available at the time of de-registration, a complete transcript of records can be requested from the Examination Office once all grades have been recorded.
In this case, it is advisable to de-register at the end of the semester (summer semester: August 31 / winter semester: February 28/29).
REFUNDS
To receive a pro-rata refund of the semester fee, the campus card must be submitted to the Student Secretariat together with the application for de-registration.
In addition, the application for a semester ticket refund must be submitted to the General Student Committee (AStA) by email (astasozi(at)th-brandenburg.de).
For refunds, please be sure to provide your bank details under “meinCampus-Portal” – “User Information” – “View Own Files” – “Bank Account.”
HEALTH INSURANCE
To ensure that the next feedback process runs smoothly, an electronic notification of the change of health insurance provider (M11) is required from the new health insurance provider. We recommend contacting the new health insurance provider as early as possible. The health insurance provider will send the necessary notification to us. Our sender number H0002218 must be specified. This process can take up to 14 days!
GUEST STUDENT
To be admitted to Brandenburg University of Applied Sciences (THB) as a guest student, the following steps are necessary:
1. Application:
A written application for admission as a guest student is required. A form is available from THB for this purpose.
2. Deadlines:
The application must be submitted no later than the start of lectures for the respective semester. It is recommended that you submit your application early to allow sufficient processing time.
3. Certificate of enrollment:
The application must be accompanied by a current certificate of enrollment from the university where you are enrolled as a full-time student.
4. Approval of the teaching staff:
The consent of the respective teacher must be obtained for each course applied for. The necessary signatures must be noted directly on the application form.
5. Fees:
Auditors are exempt from paying fees and contributions.
Please note that auditors do not have membership rights at the THB.
PART-TIME
The application for part-time study must be submitted in writing to the Student Secretariat before the start of the semester – by February 28/29 for the summer semester and by August 31 for the winter semester.
Please note:
- Part-time study cannot be applied for in order to work on a thesis.
- The semester fee must be paid in full.
- Double studies are not permitted during part-time studies.
A part-time study program (50%) is requested for the following reasons:
1. Employment alongside studies
2. Care and upbringing of a child aged up to 10 years
3. Caring for close relatives in need of care within the meaning of the Care Leave Act
4. Part-time study is necessary due to a disability
5. Part-time study is necessary due to pregnancy
6. Other serious reasons that make part-time study necessary
The reasons given must be substantiated by appropriate evidence.
DOCUMENTATION OF ADDITIONAL VOLUNTARY WORK
The form “Additional voluntary services” can be downloaded from the student administration office website. Once completed, it must be submitted to the relevant authorized signatory.